Contact
One address, read by the person who can actually change the software.
We are small, so there is no ticket number and no first-line script. There is also no one to answer at three in the morning — expect a reply within a working day or two.
Before you write
If you want to know what BeautyOps costs, whether it is ready, or what happens to your data, the questions page answers it faster than we can.
If you want to be told when BeautyOps opens, the waiting list is the thing to join — you do not need to email as well.
Your data, and your clients'
For anything about the information we hold — a copy of it, a correction, or deleting it — write to the same address and say what you want. How we handle that, and how long it takes, is set out in our privacy notice.
Something is broken
Tell us what you were doing, what you expected, and what happened instead. A screenshot helps more than anything else. If a client of yours cannot book, say so at the top of the message and it goes to the front of the queue.
Security
If you think you have found a way into data that is not yours, please write to hello@beautyops.uk before telling anyone else, and give us a reasonable chance to fix it. We will not threaten you for reporting it.