Privacy

BeautyOps is a booking and client management tool for beauty, aesthetics and wellness professionals, based in the United Kingdom. For anything on this page, including a request to see or delete your data, write to hello@beautyops.uk.

We store the name and email address you give us, and the date you joined. We use them for one thing: to tell you when BeautyOps is ready. We do not send newsletters, we do not sell the list, and nobody else gets a copy.

You are giving us permission by filling the form in, and you can take it back at any time by emailing us. We will delete your entry and you will hear nothing further.

We store your name, email address and the details of the business you set up. Your password is handled by our hosting provider and we never see it.

We hold this because we cannot provide the service without it. We keep it while your account is open, and remove it when you ask us to close the account.

When you use BeautyOps, you enter details about your own clients: names, contact details, appointments and any notes you write. That information belongs to you and your business. We only hold it so the software works, and we do not use it for anything of our own.

In data protection terms, you are the controller of your clients' information and we are the processor. That means you decide what is collected and why, and it is your responsibility to tell your clients how you use it.

We use a small number of companies to run the service, and your data passes through them. We do not share it with anyone else, and nobody is given it for marketing.

• Supabase stores the database and handles sign-ins.
• Vercel hosts the website and app.
• Cloudflare Turnstile checks that a booking came from a person, not a bot.
• Upstash limits how often one person can submit a booking.

Data is stored on servers in Europe, including the United Kingdom and Ireland. If that changes, we will say so here.

We use one kind of cookie: the one that keeps you signed in. There is no advertising tracking and no analytics that follow you to other websites, so there is no banner to dismiss.

Your data sits behind rules that check, on every single request, that you are only able to reach your own business's records. Passwords are stored by our hosting provider in a form nobody can read, including us, and everything travels over an encrypted connection.

We are honest about the limits of this: no service can promise that information sent over the internet is completely safe. We take it seriously and we keep the amount we hold to what the software actually needs.

Where we link to somebody else's website, what they do with your information is covered by their privacy policy, not this one. We have no control over those sites.

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop using it, or to send it to you in a portable form. Email hello@beautyops.uk and we will respond within one month.

If you think we have handled your information badly, you can complain to the Information Commissioner's Office, the UK regulator, at ico.org.uk.

If we change how we handle your information, we will update this page and change the date at the top. If the change is significant and we hold your email address, we will tell you.