Terms
The agreement between you and us, in plain English. Last updated 10 November 2026.
The agreement
These terms apply when you use BeautyOps. By opening an account you accept them. If you are using BeautyOps for a business, you are agreeing on behalf of that business and confirming you are allowed to.
Early access
BeautyOps is still being built. That means features will change, things will occasionally break, and we may need to take the service down to fix them. Please do not rely on it as the only record of your business during this period. Keep your own copy of anything you could not afford to lose.
Your account
Give us accurate details and keep your password to yourself. Anything done through your account is treated as done by you, so tell us straight away if you think someone else has got in.
One account belongs to one person. Do not share a login across your team.
What you may not do
Do not use BeautyOps to break the law, to send people things they have not agreed to receive, or to store information you have no right to hold. Do not try to get at other businesses' data, interfere with the service, or resell it as your own.
If you do any of these, we may suspend or close your account. Where it is reasonable to do so, we will warn you first.
Your data and your clients' data
What you put into BeautyOps stays yours. We do not sell it, and we do not use it to build anything of our own.
Your clients' details are your responsibility. You decide what you collect and why, you need a proper reason to hold it, and you need to tell your clients how you use it. We hold it on your behalf and do as you instruct.
What it costs
Early access is free. When BeautyOps opens properly, the prices on our website apply, and you choose whether to continue. We will tell you before you are charged anything, and you will never be billed without agreeing to it first.
If we change our prices later, we will give you at least 30 days' notice. You can cancel rather than accept a new price.
When it is available
We want BeautyOps running all the time, but we do not promise it. Maintenance, faults and problems at the companies whose servers we use can all interrupt it. During early access in particular, please expect the occasional outage.
Ending it
You can stop using BeautyOps whenever you like and ask us to close your account. We will give you a copy of your data if you ask within 30 days, then delete it.
We can end the agreement too, by giving you reasonable notice, or immediately if you break these terms in a serious way. If we close the service down altogether, we will give you enough notice to get your data out.
What we are not responsible for
BeautyOps is a tool, not a guarantee. We are not responsible for business you lose, profits you miss, or decisions you make based on what the software shows you. Nor are we responsible for problems caused by something outside our control.
Where we are responsible, our liability to you is limited to the amount you have paid us in the twelve months before the problem arose. Nothing in these terms limits responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
Changes to these terms
We may update these terms. If a change matters to you, we will tell you by email or in the app before it takes effect. Carrying on using BeautyOps after that means you accept the new version.
Which law applies
These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales.
Questions about any of this: hello@beautyops.uk.